FamilyVault India — Guides
In the first days after a parent's death, the paperwork feels endless — and every institution asks for something slightly different. This checklist runs in the order events actually happen: what to collect immediately, what to obtain in the first two weeks, and then the claim documents for each institution, on the current RBI, IRDAI and SEBI rules.
| Institution | Core documents | Timeline / note |
|---|---|---|
| Bank deposits | Nominee: the bank's standard claim form + death certificate + nominee's ID — nothing else. No nominee: claim form + death certificate + ID + legal heir certificate (or a declaration by an independent person known to the family) + indemnity bond + NOC from non-claiming heirs | Under the RBI deceased-customer directions, nominee claims need no legal documents at any amount. The simplified no-nominee route covers up to ₹15 lakh (₹5 lakh at co-operative banks) with no third-party surety. Settlement within 15 days; delay on deposits is compensated at Bank Rate + 4%. |
| Bank locker | Standard claim form + death certificate + claimant ID; heir claims add heir certificate/declaration, indemnity and NOC as above | Locker inventory must begin within 15 days; delay compensation is ₹5,000 per day. |
| Life insurance (LIC & others) | Claim intimation + Claim Form A — LIC Forms 3783/3783A — with the death certificate, policy bond and discharge voucher (Form 3801). Early claims (policy less than ~3 years old) may additionally need Form B (3784, medical attendant), Form B1 (3816, hospital treatment), Form C (3785, identity & burial/cremation) and Form E (3787, employer's certificate). If the policy bond is lost, an indemnity on Form 3756 is used. | Per IRDAI's master circular: claims not needing investigation settle within 15 days; investigated claims within 45 days; delayed payment earns penal interest at Bank Rate + 2%. |
| EPFO (PF, pension, EDLI) | Online "Death claim filing by beneficiary" on the EPFO portal using the deceased's UAN, with the claimant's Aadhaar-based verification and OTP; the employer's exit marking and the death certificate support it | Three payouts: PF balance, EPS widow/family pension, and EDLI insurance of ₹2.5 lakh minimum to ₹7 lakh maximum (with a ₹50,000 minimum for short service). Settlement is around 20 days. |
| Mutual funds | First trace everything: search the deceased's holdings — including inactive folios and unclaimed amounts — through SEBI's MITRA platform via MFCentral. Transmission forms: T1 deletes a deceased joint holder's name, T2 transmits to the surviving joint holder, T3 transmits to the nominee or legal heir; T3 carries annexures for bank attestation, indemnity and affidavit | Never redeem units in the deceased's name — transmission to the nominee/heir comes first. |
| Demat account | Transmission form + death certificate + claimant's PAN and demat CML. CDSL: transmission form, with Annexure 7.2 for the death of a joint holder. NSDL: Annexure O, with OC (indemnity), OD (affidavit), OE (NOC) for heir claims | SEBI's 2026 framework: Quick Transmission up to ₹30,000 (demat); simplified documentation up to ₹30 lakh per beneficial owner (₹10 lakh per company for physical shares); probate is not mandatory for securities; completion ordinarily within 21 days. |
| PPF & post office schemes | PPF: claim on Form G with death certificate and passbook. Post office claims without a nominee: claim form + affidavit (Form 13) + disclaimer (Form 14) + indemnity (Form 15) | PPF closes on death under Para 12 of the PPF Scheme, 2019 — the nominee cannot continue it; interest runs at the PPF rate till the end of the month before payment. Post office no-nominee claims without legal evidence are settled at discretion up to ₹5 lakh per account, filed six months after death. For SCSS, interest runs at the SCSS rate till the date of death and at the savings-account rate (4%) thereafter until closure. |
| Government insurance (PMJJBY / PMSBY) | Claim through the bank account from which the premium was auto-debited, with the death certificate and nominee ID | Premiums were ₹436/year (PMJJBY) and ₹20/year (PMSBY) — many accounts hold this cover without the family knowing. Check the deceased's bank statement for the debits. |
| Vehicle (RTO) | Form 31 — application for transfer of ownership on the owner's death — with death certificate, heir proof, RC, insurance and PUC | Apply within 90 days of the death, and inform the vehicle insurer promptly — the policy does not silently transfer on its own. |
| Income tax | Register as the deceased's legal representative on the income-tax portal (with PAN of the deceased and the representative, death certificate and heir proof) to file the final return and receive any refund | The deceased's income up to the date of death is assessed in the representative's hands for the estate. |
Keep one physical folder and one scanned set. Every claim in Phase 3 is some combination of the documents above — families who assemble this set once, in Phase 2, finish months ahead of families who collect documents institution by institution.